Chan Screven is a behavioral
psychologist who showed Sharon how to prototype and user observe. Sharon had
trouble designing things that could be understood by the audience. She couldn’t
tell if she could communicate with them.
Chan told her that it was possible to interactively communicate with the
audience by working with users that could generate vital innovative work. She
now works at a design institute where they observe middle school children,
identify problems and then develop prototypes that they bring to classrooms so
kids can interact with their new designs. Sharon will show us ideas of how to
change the design of design.
Designers
accessed social science to help develop their prototypes. The problem is trying
to apply scientific research in the act of designing. Ideas remain abstract and
removed from their actions. Sharon decides to develop a more organic and
integrated designing process where the designers become fieldworkers and
interact with the prototypes themselves. This changes the design process from
being immersed and isolated to being more tangible and able to have users
participate. Now the user is an important part of the process. The goal of this
shift is to distance the prototype and the development of knowledge through
pragmatic, actionable observations.
Prototypes
could be considered material conversation between the user and the designer.
Objects help out understanding. Begin the design process with identifying the
problem. It doesn’t always require observation. Discovering and developing the
problem should not be trivial. Prototypes help develop information and critique
design ideas before the team becomes too committed. This design process was
given the name human centered design, because it focuses on human satisfaction
with the objects and experiences designers strive to create.
I consider
her method of prototyping and taking down-to-earth observations to be
effective. I find her points about interacting with the users to be a great way
to truly discovering where the problems originate. This process only allows the
growth of the prototype to ascend. Her passage gives true evidence as to why
the process was given the name of human centered design.
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